Privacy Policy.

Respecting the provisions of current legislation, RealStories undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws incorporated into this privacy policy:
This privacy policy is adapted to Spanish and European regulations regarding the protection of personal data on the internet. Specifically, it complies with the following regulations:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
Royal Decree 1720/2007, of December 21, approving the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the controller of personal data processing:
The controller of the personal data collected on RealStories is REAL STORIES, S.L., with VAT number: B66648155 and registered in: Commercial Registry of Barcelona with the following registration data:, whose representative is: Carles Fiestas (hereinafter, Data Controller).

Their contact details are as follows:
Address: Calle Llull 70, 3º-5ª 08005 Barcelona, Spain
Contact phone: 619212072
Contact email: hola@realstories.es

Personal Data Record:
In compliance with the GDPR and the LOPD-GDD, we inform you that the personal data collected by RealStories through the forms extended on its pages will be incorporated and processed in our file in order to facilitate, expedite, and fulfill the commitments established between RealStories and the User or the maintenance of the relationship established in the forms filled out by the User, or to respond to a request or inquiry from the same. Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities will be kept specifying, according to their purposes, the processing activities carried out and the other circumstances established in the GDPR.

Principles applicable to the processing of personal data:
The processing of User’s personal data shall be subject to the following principles set out in Article 5 of the GDPR and in Article 4 and following of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:
Principle of legality, loyalty and transparency: the consent of the User will be required at all times after full transparent information on the purposes for which the personal data are collected.
Principle of purpose limitation: personal data shall be collected for specified, explicit and legitimate purposes.
Principle of data minimization: personal data collected shall be only what is strictly necessary in relation to the purposes for which they are processed.
Principle of accuracy: personal data must be accurate and always kept up to date.
Principle of storage limitation: personal data shall be kept in a way that allows the identification of the User for the time necessary for the purposes of their processing.
Principle of integrity and confidentiality: personal data shall be processed in a way that ensures their security and confidentiality.
Principle of proactive responsibility: the Data Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data:
The categories of data processed at RealStories are only identifying data. Under no circumstances are special categories of personal data as referred to in Article 9 of the GDPR processed.

Legal basis for the processing of personal data:
The legal basis for the processing of personal data is consent. RealStories undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes. The User shall have the right to withdraw their consent at any time. Withdrawing consent shall be as easy as giving it. As a general rule, withdrawing consent shall not condition the use of the Website. In cases where the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory because they are essential for the proper development of the operation carried out.

Purposes of the processing to which the personal data are destined:
Personal data is collected and managed by RealStories for the purpose of facilitating, expediting, and fulfilling the commitments established between the Website and the User or the maintenance of the relationship established in the forms filled out by the latter or to respond to a request or inquiry. Likewise, the data may be used for commercial purposes of personalization, operational and statistical purposes, and activities inherent to the corporate purpose of RealStories, as well as for the extraction, storage of data, and marketing studies to tailor the Content offered to the User and improve the quality, operation, and navigation of the Website. At the time the personal data are obtained, the User will be informed about the specific purpose(s) of the processing to which the personal data will be destined; that is, the use or uses that will be given to the collected information.

Retention periods of personal data:
Personal data shall only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 24 months, or until the User requests their deletion. At the time the personal data are obtained, the User will be informed about the period during which the personal data will be kept or, when that is not possible, the criteria used to determine this period.

Recipients of personal data:
The User’s personal data will be shared with the following recipients or categories of recipients:
REAL STORIES SL.
If the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data are obtained, the User will be informed about the third country or international organization to which the data is intended to be transferred, as well as the existence or absence of a decision on the adequacy of the Commission.

Personal data of minors:
Respecting the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may give their consent to the processing of their personal data by RealStories lawfully. If the User is under 14 years of age, the consent of their parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorized it.

Confidentiality and security of personal data:
RealStories undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, to ensure the security of personal data and to prevent their destruction, loss or alteration, whether accidental or unlawful, of personal data transmitted, stored or otherwise processed, or unauthorized access or disclosure thereof. The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in feedback, is fully encrypted. However, since RealStories cannot guarantee the invulnerability of the internet or

the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to promptly notify the User when a security breach of personal data occurs that is likely to result in a high risk to the rights and freedoms of natural persons. Pursuant to Article 4 of the GDPR, a personal data breach means a breach of security that results in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. Personal data shall be treated as confidential by the Data Controller, who undertakes to inform and guarantee, by means of a legal or contractual obligation, that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

Rights derived from the processing of personal data:
The User has over RealStories and may, therefore, exercise against the Data Controller the following rights recognized in the GDPR and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:
Right of access: It is the User’s right to obtain confirmation of whether RealStories is processing their personal data and, if so, to obtain information about their specific personal data and the processing that RealStories has carried out or is carrying out, as well as, among others, the information available on the origin of such data and the recipients of the communications made or planned with them.
Right to rectification: It is the User’s right to have their personal data modified if they are inaccurate or, taking into account the purposes of the processing, incomplete.
Right to erasure (“right to be forgotten”): It is the User’s right, provided that current legislation does not establish otherwise, to obtain the erasure of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to the processing and there is no other legal basis; the User objects to the processing and there are no legitimate reasons to continue processing; the personal data have been unlawfully processed; the personal data must be erased to comply with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to erasing the data, the Data Controller, taking into account the available technology and the cost of its implementation, shall take reasonable measures to inform the controllers who are processing the personal data of the data subject’s request for erasure of any link to that personal data.
Right to restriction of processing: It is the User’s right to restrict the processing of their personal data. The User has the right to obtain the restriction of processing when challenging the accuracy of their personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive from the Data Controller their personal data in a structured, commonly used and machine-readable format, and to transmit them to another data controller. Where technically feasible, the Data Controller shall transmit the data directly to that other controller.
Right to object: It is the User’s right to oppose the processing of their personal data or to cease the processing thereof by RealStories.
Right not to be subject to a decision based solely on automated processing, including profiling: It is the User’s right not to be subject to an individualized decision based solely on automated processing of their personal data, including profiling, unless current legislation provides otherwise.

Therefore, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-www.realstories.es”, specifying:
Name, surname of the User, and copy of the ID card. In cases where representation is admitted, the identification of the person representing the User will also be necessary by the same means, as well as the document accrediting the representation. The photocopy of the ID card may be substituted by any other valid legal means that proves the identity.
Request with specific reasons for the request or information to which access is desired.
Address for notification purposes.
Date and signature of the applicant.
Any document substantiating the request made.

This request and any accompanying documents may be sent to the following address and/or email:
Postal address: Calle Llull 70, 3º-5ª
Email: hola@realstories.es

Links to third-party websites:
The Website may include hyperlinks or links that allow access to third-party websites other than RealStories, and therefore not operated by RealStories. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Complaints to the supervisory authority:
If the User believes that there is a problem or infringement of current regulations in the way their personal data are being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular, in the State in which they have their habitual residence, place of work, or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY:
It is necessary for the User to have read and agree with the conditions on the protection of personal data contained in this Privacy Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed with it in the manner, during the periods and for the purposes indicated. The use of the Website will imply acceptance of its Privacy Policy.

RealStories reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential, or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. Users are advised to consult this page periodically to stay informed about the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.